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FLIGHT CREW TRAINING
Alitalia was the first airline in Italy to be granted certification for flight crew training by the National Civil Aviation Board. The Flight Training Centre at Fiumicino airport was set up in 1961 mainly for the 2,000 pilots and 4,600 flight attendants who work for the Company.

The Centre’s main aim is to ensure that flights take place under conditions of maximum safety, and this is achieved by training the crews to act promptly and in unison not only in every day situations but also in emergencies. The training courses are divided into several modules which deal with the specific skills for each type of aircraft.

Pilot training ranges from the basic course for a pilot’s licence to specialization courses for a specific aircraft. There are also transition courses for pilots who move from one type of plane to another, as well as refresher courses and flight crew check-ups carried out at regular intervals. Alitalia’s Flight Training Centre is equipped with state-of-the-art simulators which have the layout, controls and instrumentation of a real aircraft cockpit – such as the Airbus 320 family, MD80, MD11, Boeing 767 and B777. Designed to simulate any type of anomaly and weather condition, they reproduce the experience of flying as closely as possible.

Training for flight attendant has two basic objectives. Firstly, technical preparation to ensure safety and a professional approach to handling all phases of the flight. Secondly, a focus on the essential role of flight attendants in winning over customers. This involves specific training in the “commercial” aspects of flying, in other words providing on board service, interrelating with passengers, knowing other languages, and being fully familiar with the aircraft and its layout.

For this reason, courses are made up of a theoretical part conducted in the classroom, followed by practical training on board the various types of aircraft, reproduced as mock-ups in the Flight Training Centre. The aim is to ensure that flight attendants are completely familiar with the aircraft and all the emergency equipment such as oxygen masks, smoke detectors and fire extinguishers. Using mock-ups of real aircraft, crews have the chance to practice evacuation procedures in the event of an emergency landing, during which they may have to provide first-aid treatment and reanimation procedures.
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